Introduction
The Update Contact Info feature in cPanel allows you to provide and manage email addresses where you can receive critical system notifications. These alerts help you stay informed about account issues like disk space limits, password changes, or domain problems.
This article explains how to add or change your contact email and notification preferences in cPanel.
Why Keeping Contact Info Updated Is Important
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Receive warnings about resource limits, suspicious logins, or email delivery issues
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Stay informed about SSL certificate expirations or domain problems
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Get notified when changes are made to your account
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Helps your hosting provider contact you quickly if needed
How to Access and Update Contact Info in cPanel
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Log in to your cPanel account
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Go to the Preferences section
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Click on Contact Information
Fields You Can Edit
???? Primary Email Address
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This is the main address used to send you alerts.
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Required field
???? Secondary Email Address (optional)
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A backup address for redundancy.
✅ Notification Options
Check or uncheck boxes to enable/disable alerts such as:
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If your disk quota is almost full
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If your email account is nearing its quota
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If your password changes
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SSL certificate or domain errors
Click Save after updating your preferences.
Best Practices
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Use an email that you check regularly (not one hosted under the same domain)
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Add a secondary email in case your primary becomes inaccessible
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Review notification settings to avoid missing critical messages
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Whitelist your hosting provider’s system email address to prevent emails from going to spam
Conclusion
Keeping your contact information up to date in cPanel ensures you don’t miss important system alerts and account notices. It's a small but essential step in maintaining a healthy and secure hosting environment.
