Introduction
The User Manager in cPanel provides a centralized interface to manage all users who have access to services like email accounts, FTP, and Web Disk on your hosting account. With this feature, you can easily create, update, or delete users — and control what services each user can access.
This article guides you through managing users with different roles and permissions using the User Manager.
Key Features of User Manager
-
Create and manage email, FTP, and Web Disk users
-
Assign or revoke access to specific services
-
Update user details or reset passwords
-
View user account status and actions at a glance
Accessing the User Manager
-
Log in to your cPanel account
-
Scroll to the Preferences section
-
Click on User Manager
You’ll see a list of existing users along with icons that represent their access (Email, FTP, Web Disk) and status (Active, Inactive).
Adding a New User
-
Click the Add User button
-
Fill in the required information:
-
Full Name
-
Username
-
Domain (if you have more than one)
-
Password (or let cPanel generate one)
-
-
Choose the services the user can access:
-
✅ Email Account
-
✅ FTP Account
-
✅ Web Disk Account
-
-
Click Create
The new user will be set up with access only to the services you specified.
Editing or Deleting Users
-
To edit a user, click the "Edit" icon next to their name to change password, services, or contact email
-
To delete a user, click the "Delete" icon — you can choose to remove associated email or FTP data as well
Understanding User Access Icons
| Icon | Meaning |
|---|---|
| ???? | Email access enabled |
| ???? | Web Disk access enabled |
| ???? | FTP access enabled |
| ❌ | Service not enabled for that user |
| ⚠️ | Inactive or suspended account |
Best Practices
-
Only give users access to the services they need
-
Use strong passwords and update them regularly
-
Disable or delete unused accounts to maintain security
-
Use the User Manager to reset passwords quickly if users forget their credentials
Conclusion
The User Manager in cPanel simplifies user management by combining access control for email, FTP, and Web Disk into one place. Whether you're managing a team, providing access to a developer, or organizing different service accounts, this tool gives you easy control and visibility ove
